Premium Twin Room
- 2 Single beds
- Shower
- Coffee machine
- Heating
- Bathtub
Hotel · Tokyo · Tokyo City Area
The Strings By Intercontinental, Tokyo By Ihg
High above Shinagawa, this 5-star hotel pairs sweeping city views with a location steps from one of Tokyo's busiest transport hubs.
- Panoramic Tokyo skyline views
- 5-minute walk to Shinagawa Station
- Club lounge access rooms available
8.8
Great
353 reviews
Booking.com 8.8 · 353 reviews
About
The Strings By Intercontinental, Tokyo By Ihg
The Strings By Intercontinental, Tokyo By Ihg occupies the 26th to 32nd floors of the Shinagawa East One Tower, placing guests well above the city's bustle. Its position near Shinagawa Station makes it a practical base for exploring Tokyo, while the hotel itself offers a gym, multiple dining options, and a range of room categories including club lounge access and suites.
Rooms are designed for comfort, with separate bathrooms featuring both shower and bathtub, plus amenities like coffee machines and minibars. The hotel's facilities score a perfect 10 from guests, reflecting the quality of its public spaces and services.
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
In brief
What works, what to weigh
+
Strengths
3 reasons to book- Exceptional facilities — The hotel scores a perfect 10 for facilities in guest ratings, reflecting the quality of its gym, meeting spaces, and public areas.
- Prime location for transport — Just a 5-minute walk from Shinagawa Station, one of Tokyo's major rail hubs, with direct connections to Shibuya and central Tokyo.
- High-scoring rooms and service — Rooms and service each rate 9.2, with guests praising spaciousness, comfort, and the attentiveness of the staff.
–
Worth weighing
3 to weigh- Staff consistency may vary — One guest noted that staff have remained unchanged for six to seven years, which could be a positive or a point of stagnation depending on preference.
- Breakfast praised but not universally rated — While several guests highlight the breakfast selection, the dining category scores 8.9, slightly below the top-scoring areas, suggesting room for improvement.
- General rating lower than other categories — The 'General' category scores 8.0, the lowest among all rated aspects, possibly reflecting minor inconsistencies despite overall high marks.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Classic King Room City View
- 1 King-size bed
- Shower
- Coffee machine
- Heating
- Bathtub
Premium Room Club Lounge Access
- 1 King-size bed
- Shower
- Coffee machine
- Heating
- Bathtub
Premium Twin Room Bath Shower
- 2 Single beds
- Shower
- Coffee machine
- Heating
- Bathtub
One-Bedroom Twin Suite Two Twin Beds Club Lounge Access
- 2 Single beds
- Shower
- Coffee machine
- Heating
- Bathtub
One-Bedroom King Suite Club Lounge Access
- 1 King-size bed
- Shower
- Coffee machine
- Heating
- Bathtub
The Peak Suite Club Lounge Access
- 1 King-size bed
- Shower
- Coffee machine
- Heating
- Bathtub
Classic Room
- 2 Single beds
- Shower
- Coffee machine
- Heating
- Bathtub
Classic King Room
- 1 King-size bed
- Shower
- Coffee machine
- Heating
- Bathtub
Premium Twin Room Club Lounge Access
- 2 Single beds
- Shower
- Coffee machine
- Heating
- Bathtub
Club King Room View Bath Lounge Access
- 1 King-size bed
- Shower
- Coffee machine
- Heating
- Bathtub
Premium King Room Club Lounge Access
- 1 King-size bed
- Shower
- Coffee machine
- Heating
- Bathtub
Premium King Room
- 1 King-size bed
- Shower
- Coffee machine
- Heating
- Bathtub
1 Double Bed Classic
- 1 Double bed
- Shower
- Coffee machine
- Heating
- Bathtub
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Lift
- Currency exchange
- Smoke detectors
- Fire extinguishers
- Key card access
Services
- Room service
- Housekeeping
- Dry cleaning
- Welcome drink
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Room Amenities
- Air conditioning
- Heating
- Mini-bar
- Tea and coffee facilities
- Dining table
- Ironing facilities
- Free toiletries
- Electric kettle
- In-room breakfast
- Flat-screen TV
- AM/FM alarm clock
- Carpeted floor
Food & Drink
- Restaurant
- Bar/ Lounge area
- Special diet menus
- Children's buffet
Fitness & Recreation
- Fitness centre
Family
- Cots
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 8.8/10 from 353 reviews
Booking.com · 8.8 · 353 reviews
8.8Verified guest“The location is incredible, the staff very friendly, and the views over Tokyo's skyline are panoramic. The room was high quality and decently sized, with a separate bathroom containing both a shower and a tub. Beds were large, and breakfast had a delicious selection. Being next door to Shinagawa Station, which connects to all major subway lines, made getting around effortless.”
8.8Verified guest“The hotel is not far from Shinagawa Station and shopping malls, and also close to Shibuya. For photos, visit Imozoshinagawateien, which is within a 5-minute walk.”
8.8Verified guest“The staff have been identical for six or seven years, with no change.”
8.8Verified guest“Good location, nice and helpful staff. A good quality hotel.”
8.8Verified guest“Excellent staff, beautiful hotel, and the service was impeccable.”
8.8Verified guest“The room design and internet speed were pleasing for a weary traveler.”
04 — Location
Getting around Tokyo
The property sits in Tokyo.
Getting Around: The hotel is a 5-minute walk from Shinagawa Station, a major hub connecting to all of Tokyo's subway lines and the Shinkansen. This makes day trips to Shibuya, Shinjuku, and beyond straightforward.
Nearby Attractions: Canon Gallery S is within a 5-minute walk, and Imozoshinagawateien, a garden spot, is also nearby. The area also includes shopping malls and easy access to Shibuya.
Minato-Ku, Konan 2-16-1 Shinagawa East One Tower 26-32 Floor, Tokyo, Tokyo City Area, 108 8282, Japan
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 15:00-23:59
- Check-out
- By 12:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 309 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 15:00 to 23:59, and check-out is by 12:00. The hotel also offers express check-in and check-out.
Is parking available at the hotel?
Yes, there is public parking on site.
Are pets allowed at the hotel?
No, pets are not allowed.
Is breakfast served at the hotel?
The hotel has a restaurant and offers in-room breakfast, as well as a children's buffet. Guests have praised the breakfast selection and presentations.
The bottom line
The Strings By Intercontinental, Tokyo By Ihg delivers a reliable, high-end stay with superb facilities and a location that makes Tokyo easy to navigate. While minor criticisms exist, they are overshadowed by the consistent praise for service and comfort.
8.8A solid choice for travelers prioritizing location and service.
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